Every Building Matrix building gets this plan, generated from its own shutoff records, labeling, contacts and training log. This one uses a made-up building, people and phone numbers.
The Harrow (sample)
Prepared October 24, 2026 | Plan owner Sample Property Management | Shutoffs mapped 9 | Readiness 5 of 8 checks |
This plan identifies every water shutoff in the building, confirms each is physically labeled and has been verified on site, and sets out who to call and what to do in a water event. It is maintained live in Building Matrix; this printout reflects the records on the date above.
1. In a water emergency
- Stop the water. Close the shutoff for the affected line or area (see section 3). If you can't find it within a few minutes, close Building Main Water Shutoff (WTR-MAIN).
- Make it safe. Keep people away from water near electrical equipment. Isolate power only if it can be done safely (section 5). If you smell gas, leave and call 911 from outside.
- Call for help in the order listed in section 2. Call 911 for any risk to life.
- Contain and protect. Use absorbent material, divert water to drains, move property out of the path, and check the units below.
- Document. Photograph the source, the water path and every affected area. Log the incident in Building Matrix with the time water was stopped.
2. Emergency contacts
| Call | Role | Phone | Available |
|---|---|---|---|
| 911 | Fire, police, ambulance | 911 | Always |
| Ray Ortiz (primary) | Super | (212) 555-0142 | 24/7 on call |
| Sample Plumbing Co. | Plumber | (212) 555-0199 | 24/7 |
| Sample Restoration | Emergency service | (212) 555-0177 | 24/7 |
| Sample Property Management | Property manager | (212) 555-0110 | Weekdays 9 to 5 |
3. Water shutoff locations
Main shutoffs first, then by floor from the cellar up. "Labeled" means a Building Matrix QR tag hangs at the valve; scanning it shows this information on a phone.
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| WTR-MAIN | Building Main Water Shutoff Serves Entire building | Cellar, front wall under the sidewalk vault. Large blue wheel valve on the 6-inch main. | Yes | 2026-09-14, Ray |
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| HVAC-HHW-B | Heating Hot Water Riser B Serves B line radiators, all floors | Cellar boiler room, east wall, red gate valve tagged HHW-B. | Yes | 2026-09-14, Ray | |
| WTR-B-CLD | B Line Cold Water Serves Apts 2B–14B cold water | Cellar pump room, cold water riser row, 2nd valve from left, tagged B-COLD. | Yes | 2026-09-14, Ray | |
| WTR-B-HOT | B Line Hot Water Serves Apts 2B–14B hot water | Cellar pump room, hot water riser row, 2nd valve from left, red tag B-HOT. | Yes | 2026-09-14, Ray | |
| WTR-F-CLD | F Line Cold Water Serves Apts 2F–14F cold water | Cellar storage room 2, behind the bike rack, tagged F-COLD. | Yes | 2026-08-30, Luis |
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| WTR-LBY-WC | Lobby Restroom Supply Serves Lobby restroom | Lobby restroom, under the sink, quarter-turn valve. | No | 2025-06-10, Ana |
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| WTR-PH-CLD | Penthouse Cold Water Serves Penthouse A and B cold water | 14th floor, hallway ceiling access panel outside PHA. | Yes | 2026-09-15, Ray |
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| WTR-RF-TANK | Roof Tank Outlet Serves Gravity supply to all risers | Roof bulkhead, tank room, outlet gate valve at the tank base. | Yes | 2026-08-02, Luis |
4. Fire sprinkler control valves
Close a sprinkler valve only when water is flowing from broken sprinkler piping and there is no fire. A closed sprinkler valve leaves that zone unprotected. Notify the fire alarm monitoring company and follow the building's impairment procedure, and reopen the valve as soon as repairs allow.
| Tag | Shutoff | Exact location | Labeled | Verified | Photo |
|---|---|---|---|---|---|
| FS-CV2 | Sprinkler Zone Control, Floors 8–14 Serves Floors 8 to 14 | Cellar sprinkler room, valve bank B. Close only for a broken pipe with no fire. | Yes | 2026-06-11, Ray |
5. Electrical isolation near water
| Panel | Serves | Location |
|---|---|---|
| ELEC-MAIN | Entire building | Cellar electrical room, main switchboard, door on the west wall. |
Readiness and verification
| ✓ | Main domestic water shutoff is mapped |
| ✗ | Shutoffs verified on site in the last 12 months: 8 of 9 (89%) |
| ✗ | Shutoffs physically labeled: 8 of 9 (89%) |
| ✗ | Shutoffs with a photo: 0 of 9 (0%) |
| ✓ | No shutoffs marked "not found" |
| ✓ | Sprinkler control valves are mapped |
| ✓ | Emergency contacts with phone numbers: 4 |
| ✓ | Staff last trained 2026-03-12 |
| ✗ | No leak sensors on record (optional; many carriers credit them) |
| Date | Trainer | Staff trained | Covered |
|---|---|---|---|
| 2026-03-12 | Ray Ortiz | Luis M., Ana P., Front desk: J. Chen, Front desk: M. Diaz | Location of the main water shutoff; Riser and line shutoffs, and how to close them; Who to call, in what order |
Review and sign-off
This plan is reviewed at least once a year, after any significant water event, and whenever plumbing is changed.